Krystal Grand Cancun All Inclusive Hotel, Cancun
About the Resort
Krystal Grand Cancun All Inclusive is a 5-star beachfront hotel located in the heart of the hotel zone, featuring luxury facilities and modern services. Guests can enjoy access to multiple restaurants, pools, and direct beach access, making this family-friendly destination ideal for relaxation and recreation.
Rooms & Amenities
The hotel offers 395 rooms distributed across two circular towers, some featuring
Dining & Culinary Options
Krystal Grand Cancun features six dining options, including
Leisure & Entertainment
Leisure amenities include four pools, with one designated as an
Location & Accessibility
Krystal Grand Cancun is conveniently located 25 minutes from Cancun International Airport, 5 minutes from the
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Price and Room Availability Calendar
Getting around
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What our guests says about facilities
General
- No smoking on site
- Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Elevator
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
- Wind surfing
- Diving
- Snorkeling
- Golf course
- Pool tables
- Yoga class
- Aerobics
Services
- Valet parking
- Room service
- Housekeeping
- Car rental
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Stores/Commercial services
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Picnic area/ Tables
- Dinner
- Special diet menus
Business
- Meeting/ Banquet facilities
Children
- Cribs
- Babysitting/Child services
- Board games
- Children's menu
- Children's pool
- Children's play area
- Kids club
- Game room
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Heated swimming pool
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Live entertainment
- Sun terrace
- Garden area
- Spa & wellness center
- Sauna
- Pedicure
- Manicure
- Waxing
- Facial
- Beauty treatment
- Body wraps
- Massage
- Pool with view
- Make up services
Room features
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Sitting area
- Terrace
- Garden furniture
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings
I had mixed feelings about my stay at the hotel. The location is fantastic, right next to the beach and close to restaurants, which was such a plus. The service was really nice, especially by the pool, but I found the rooms to be a bit dated and not as clean as I hoped. While it has potential, the overall experience fell short in a few areas.
I had a fantastic stay at this hotel in Cancun! The rooms were spotless, modern, and offered fabulous views, which made our time there even more special. The location is perfect, right in the heart of the party zone with easy access to the beach and nightlife. Just a little downside was the service, as they could be a bit pushy trying to sell extras. Overall, though, it was a clean, comfortable experience with great value for money.
I had a great stay overall at this hotel, especially because it's in a perfect location, right near the beach and walking distance to lots of restaurants. The rooms were nice and clean, but I was a bit disappointed that they didn’t match the description on the website. The staff were incredibly friendly and accommodating, though the service was a bit slow at times. The dining options were not ideal, as there were some weird moments with the food. The value for money was decent, but the amenities could have been a bit better.
The hotel is ideally located right by a stunning beach, which is definitely its major highlight. The rooms are large and comfortable, but cleanliness wasn't up to par when I checked in, and I was a bit disappointed that they didn't match the website's description. The staff was friendly and helpful, although it felt like they were more focused on upselling extra services than ensuring my comfort. Overall, while the amenities and beach are great, some aspects need improvement for a truly enjoyable stay.
I had a wonderful stay at this hotel, and I loved the spacious and comfortable rooms, complete with a stunning ocean view. The staff was incredibly friendly and accommodating, but unfortunately, the service in the dining area took a while. The location was great, as it was conveniently close to shops and nightlife, although it could get a bit loud at times. Overall, it was good value for money.
I had a decent stay at the hotel, which has great amenities and is located right by the beach, making it a convenient spot for relaxation. While the rooms were spacious with lovely views, they could use some updating as they felt a bit tired. The staff were friendly and accommodating, especially when it came to letting us shower after check-out. Dining options were satisfactory, but nothing extraordinary. Overall, I found the hotel offers good value for money, especially considering its location.
I had a nice four-day stay at the hotel, enjoying the stunning views from my balcony and the large lobby area. The staff were friendly and did their best to make up for the occasional shortcomings in service. However, the rooms were only serviced twice during my stay, which was a bit disappointing. Overall, the location is fantastic, right on the beach with lots of activities nearby, making it a good value for money despite a few issues.
The hotel has a prime location that's perfect for enjoying the beach and nearby restaurants. While the rooms offer a great view from the balcony and bedroom, they can be a bit noisy due to outside fans and lobby sounds. The service was a bit hit or miss, with some staff being quite rude, but the setup and amenities were decent enough. Overall, the price is reasonable for what you get, but improvements in service would make a big difference.
I had a pleasant stay at this hotel, which is right in the heart of Cancun's party zone with a stunning beachfront. The rooms offered beautiful views and were quite comfortable. While the service was mixed, with some issues at the front desk, I did appreciate the friendly staff who were helpful when it came to arranging an upgrade. Overall, the hotel is a great value for money, especially considering the great location and clean amenities, despite a few hiccups during my stay.
The hotel has a brilliant beachfront location right in the heart of Cancun's party zone, making it perfect for those looking to enjoy the vibrant nightlife. Although the rooms were comfortable and offered nice views, my experience was marred by a few issues including a broken toilet and a non-functional TV remote. The service could definitely improve as some staff didn’t seem very friendly, and I noticed a lack of attention to safety protocols during my stay. Overall, there's great value for money if you’re looking for a spot to party but it's not ideal if you want a flawless experience.
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